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September 29, 2023
Every decision, action and process should be driven by a deep understanding of, and commitment to, meeting customer needs and exceeding their expectations. Image credit: Cover-More
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","iv":"38bdaf203ee67faee8c99349cbd2030d","s":"8ecde751395d7b8e"}
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