Every decision, action and process should be driven by a deep understanding of, and commitment to, meeting customer needs and exceeding their expectations. Image credit: Cover-More
Are you customer-obsessed? Here is why you should be
Posted By Luxury Roundtable Columnist On In Advertising and marketing,Columns,Marketing,News,Research | No Comments
{"ct":"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","iv":"083ac832cff0405915acbbfe4a4417e5","s":"cb1428ae72e8e4df"}