Retail
June 27, 2023
Finding a product or service error or seeing a company saying or doing something that appears to contradict values that it or the consumer stands for leads Asian consumers to act. Respondents in the United States, Canada, Germany and Australia are more likely to say that they will do nothing if an issue arises than those in metro China, Hong Kong and metro India. Source: Forrester Research
By Mickey Alam Khan
Trust is not abstract – it is specific and measurable. That is the chief conclusion of a new study on the state of global consumer trust from Forrester Research.
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","iv":"d50647d4911f287a0775f1dbb2e85026","s":"0bd24c09cdfc9f07"}
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